Privacy Policy
Last Updated: September 2026
1. Introduction
Sifr Sophia (“Sifr Sophia”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you access or use our website, www.sifrsophia.com, learning platforms, mobile applications, online programs, forms, and official communication channels (collectively referred to as the “Platform”).
This Privacy Policy is intended to be read in accordance with applicable data protection and information technology laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable regulations.
By accessing or using our Platform, you acknowledge that you have read and understood this Privacy Policy along with our Terms of Use.
2. About Sifr Sophia & Contact Information
Organization: Sifr Sophia
Website: www.sifrsophia.com
Email: Info@sifrsophia.com
Phone: +91-9220780078
Address: D/8, Saudi Exporters, D Block, Sector 2, Noida, Uttar Pradesh 201301
Support Hours: 10:00 AM – 7:00 PM
For any privacy-related questions or concerns, you may contact us using the details above.
3. Information We Collect
To provide our educational and career-focused services effectively, we may collect the following categories of information:
Personal & Contact Information: Name, email address, phone number, postal address, educational background, job title, company, college, and other information voluntarily provided by you.
Account & Learning Information: Login details, course enrollments, attendance, assessments, assignments, certifications, learning progress, interactions, feedback, and communication history.
Communication Data: Information shared through calls, emails, WhatsApp, chat, inquiry forms, counselling sessions, and customer support interactions. Certain calls or conversations may be recorded for training, quality, or support purposes where permitted.
Technical Information: IP address, browser type, device information, operating system, cookies, website activity, analytics data, pixels, and similar technologies.
Payment Information: Transaction reference numbers, billing details, payment method, and payment status. Payments may be processed through authorized third-party payment service providers.
We generally do not directly store complete debit card, credit card, or banking credentials processed by third-party payment gateways.
4. How We Use Your Information
We may use your personal information to:
Provide access to our courses, certifications, training programs, and learning services.
Process registrations, enrollments, payments, and certification requests.
Deliver course materials, assessments, updates, and learner support.
Communicate with you regarding inquiries, programs, admissions, counselling, offers, and service-related updates.
Personalize your learning experience and recommend programs relevant to your interests or career goals.
Improve our website, learning systems, services, content, and customer experience.
Provide career guidance, interview support, placement assistance, and related career services where applicable.
Prevent fraud, misuse, unauthorized access, and security incidents.
Conduct internal analysis, reporting, audits, and operational activities.
Meet legal, regulatory, accounting, and compliance requirements.
Marketing communications may be sent based on your interaction with us and applicable consent requirements. You may request to stop receiving promotional communications at any time.
5. Sharing of Personal Information
Sifr Sophia does not sell or rent your personal information to third parties.
Where necessary, limited information may be shared with trusted third parties that assist us in providing our services, including:
Payment processing providers
Cloud hosting and technology providers
Communication and CRM platforms
Website analytics providers
Training and academic partners
Recruitment and placement partners
Certification partners
Professional advisers and service providers
Government or regulatory authorities where legally required
Such information is shared only where reasonably necessary for educational, operational, contractual, security, or legal purposes.
6. Cookies & Analytics
Our Platform may use cookies, pixels, analytics tools, and similar technologies to understand website usage, remember preferences, improve performance, and provide a better user experience.
Some third-party services may also place cookies or similar technologies on your device in accordance with their own privacy policies.
You can manage or disable cookies through your browser settings, although doing so may affect certain features of our Platform.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
Request access to personal information held about you.
Request correction or updating of inaccurate information.
Request deletion of your personal information where legally permitted.
Withdraw previously provided consent where processing is based on consent.
Request information regarding how your personal data is being processed.
Raise concerns or complaints regarding the handling of your personal information.
To exercise these rights, please contact us at Info@sifrsophia.com.
We may require reasonable verification of your identity before processing certain requests.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.
These measures may include:
Secure servers and hosting infrastructure
Encryption where appropriate
Access restrictions
Password protection
Security monitoring
Limited employee and administrator access
Regular system and security reviews
While we take appropriate measures to protect your information, no electronic transmission or online storage system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, fulfill contractual or educational requirements, maintain required records, resolve disputes, prevent fraud, or comply with applicable laws.
Information that is no longer required may be securely deleted, anonymized, or otherwise disposed of in accordance with our internal practices and applicable legal requirements.
10. Third-Party Links
Our website or learning platforms may contain links to third-party websites, tools, applications, or services.
Sifr Sophia is not responsible for the privacy practices, security, content, or policies of third-party platforms. We recommend reviewing their respective privacy policies before providing personal information.
11. Children’s Privacy
Our services are primarily intended for students, graduates, working professionals, and adult learners.
Where services are accessed by individuals below the legally applicable age of consent, appropriate consent from a parent or lawful guardian may be required in accordance with applicable law.
12. Changes to This Privacy Policy
Sifr Sophia may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or applicable legal requirements.
Any revised version will be published on www.sifrsophia.com, along with an updated “Last Updated” date.
We encourage users to review this Privacy Policy periodically.
13. Contact Us
For questions, concerns, complaints, or requests regarding this Privacy Policy or how Sifr Sophia handles your personal information, contact us at:
Sifr Sophia
Website: www.sifrsophia.com
Email: Info@sifrsophia.com
Phone: +91-9220780078
Address: D/8, Saudi Exporters, D Block, Sector 2, Noida, Uttar Pradesh 201301
Sifr Sophia — From Zero to Wisdom.
